Doug Bierman Goes On-The-Road
Tuesday, August 31st, 2010
My last blog was entitled, “No Task is Too Small,” and I expressed the thought that every job is significant to the success of a company. However, in many situations, we do not fully understand or can relate to a person’s job position until we put ourselves in their shoes. Doug Bierman, our General Manager at HG Logistics LLC, a transportation brokerage company servicing the United States, Canada, and Mexico, decided to experience the trucker’s life for himself.
Doug is not totally new to life behind the wheel of a big semi. He started out in this business 25 years ago driving trucks, and a few weeks ago he decided to haul one of our over-the-road shipments to re-familiarize himself with what our drivers experience on a daily basis. Doug hauled a load that is not new to HG Logistics. Even though it is one that we do on a weekly basis, Doug was surprised by how much he learned from this trip. He learned “little” things that he can now share with our drivers that will be beneficial in making their trips easier and smooth running. When I say little, I am referring to “little” as to how it appears from an outsider’s perspective. For instance, Doug learned the exact location and check-in procedure at this facility that he can now pass on to our drivers. Just turning down the wrong driveway at such a large facility can prove to be quite cumbersome and time consuming. This may seem trivial to some of us, but to a truck driver it can make a world of difference. It can mean the difference between a few minutes and several hours.
Doug is grateful for this experience, and I am happy to report that he made a clean, safe run. I am also happy to report that he is once again sitting behind his desk and overseeing the operation of HG Logistics LLC, but he is doing it with a little more knowledge from the trucker’s end of the business. I respect Doug for his willingness to experience and understand every prospective of the world of transportation.
Now, I need to get him to do my job for a day, and I think his first assignment will be writing next week’s blog.







